Terms & Conditions

Terms & Conditions

BETALING/PAYMENT

We accept payment by MobilePay, MasterCart, VISA, Maestro and VISA Electron.

The payment wont be taken from your account, until we have sent your products.

We wont charge you any fees when you use MobilePay, VISA and VISA Electron. Are you paying with an international credit/debit-card, then we will charge you a fee of 1,5% for Dansih cards and 3,75% for foreign cards.



PRICES

All of our prices are including VAT and is in Danish Kroner

 

SHIPMENT

Varen afsendes senest to hverdage efter at ordren er modtaget. Vi sender altid plakaterne i kraftige paprør. Varerne sendes enten med GLS eller Post Nord.

The product is send two businessdays at the most, after the order is received. We will always send the posters in cardboard-tubes. The products is either send with GLS or Post Nord after your choice.

FREIGHTPRICES

  • Free freight if its delivered to private adresses.
  • Delivery to business is 39kr.

 

  DELIVERYTIME DURING SALES

We kindly inform,  that there can occur longer deliverytime during sales and busy seasons. 


COMPLAINTS AND RIGHT OF CANCELLATION

Du har 2 års reklamationsret. Det vil sige, at hvis varen har mangler eller er anderledes end beskrevet ved købstidspunktet, har du mulighed for at klage til os. 

You have two years of complainingright. That means, that if the product is faulty or differently that described on the tome of purchase, you have the option to complain to us.

You have 14 days of right to cancellation after receiving the product.

If the product needs to be changed or the purchase needs cancellation, you have to deliver the product back to us, so the product is in new condition as you received it, so we have the option to sell it to another customer. If the product looks used or damaged, you have to pay for the decrease in value of the product. We judge an possible decrease in value of the product.


RETURN OF PRODUCTS

Hvis du fortryder dit køb, skal du gøre følgende:

If you regret your purchase, heres what to do:.

  • Go in and fill out an returnfom to get a returnnumber
  • Please dont return the product no more that 14 days after you received the product.
  • The product needs to be returned in the same condition and wrapping as you received it
  • Expenses for the return is held by our, the customer.
  • Returnadress Kbh Art, Arnold Nielsen Boulevard 56 st.tv
  • If an unclaimed package returns to Kbh Art, then you need to pay for the freight to get it sent to you again.
  • Do you have any questions, please write us at hey@kbhart.dk